FAQs

1. What payment methods do you accept?

We currently accept PayPal for all orders. All transactions are processed securely through PayPal’s payment gateway.

2. Do you charge sales tax?

No, we do not charge sales tax at checkout. However, depending on your state’s laws, you may be responsible for reporting and paying use tax on your purchase.

3. Is my payment information secure?

Yes! We do not store or process payment details directly. All transactions are handled by PayPal, which uses advanced encryption and fraud protection to keep your data safe.

4. When will I receive my order confirmation?

You should receive an order confirmation email immediately after placing your order. If you don’t see it, please check your spam folder or contact us at support@allenth.com.

5. What should I do if my payment fails?

If your payment is declined:

• Ensure your PayPal account has sufficient funds.
• Verify that your billing details match those on file with PayPal.
• Contact PayPal or your bank for further assistance.
  If the issue persists, email us at support@allenth.com.

6. Can I cancel or modify my order after payment?

Once an order is placed, we process it quickly to ensure fast delivery. If you need to cancel or modify your order, contact us immediately at support@allenth.com, and we’ll do our best to assist you.

7. Do you offer refunds or returns?

Yes! Please review our Refund & Return Policy for details on eligibility, timelines, and instructions.

8. What currency are your prices listed in?

All prices are displayed in USD (US Dollars).

9. How can I contact customer support?

For any questions or concerns, email us at support@allenth.com, and we’ll respond as soon as possible.